Terms of service

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UNITED STATES TERMS OF USE
Welcome to American Eagle Outfitters’ website. This site is offered as a service to our customers.
American Eagle Outfitters, our subsidiaries and our affiliates (collectively "AEO," "we,” "us,” or
"our") appreciate your interest in AEO and your visit to this site. The following Terms of Use (these
"Terms”) set forth the basic rules that govern your use of this site and your generated or provided
content. This “Site” includes all affiliated sites, mobile apps, services, and social media pages.
SECTION 22 OF THESE TERMS CONTAINS A BINDING ARBITRATION AGREEMENT, CLASS
ACTION WAIVER, AND JURY TRIAL WAIVER THAT AFFECT YOUR LEGAL RIGHTS. IN
ARBITRATION, THERE IS NO LESS DISCOVERY AND APPELLATE REVIEW THAN IN
COURT. PLEASE REVIEW THESE PROVISIONS CAREFULLY.
TABLE OF CONTENTS
1. Introduction; Conditions; Age Requirements. ..........................................................................2
2. Intellectual Property; Site Content...........................................................................................2
3. User Comments and Other Submissions. ...............................................................................3
4. License to User Content..........................................................................................................3
5. No Endorsement or Liability for User-Generated or Third-Party Content.................................4
6. Third-Party Links.....................................................................................................................5
7. Copyrights; DMCA; Copyright Agent. ......................................................................................5
8. DMCA Infringement Counter Notification.................................................................................7
9. Prohibited Uses.......................................................................................................................7
10. Registration, Accounts and Passwords. ................................................................................9
11. Site Updates. ........................................................................................................................9
12. Shopping Online; Product and Pricing Information. ...............................................................9
13. Returns & Resale of Product...............................................................................................11
14. Limitations on Liability. ........................................................................................................11
15. Disclaimer. ..........................................................................................................................12
16. Indemnification....................................................................................................................12
17. Disabling Your Account.......................................................................................................13
18. Governing Law and Venue..................................................................................................13
19. Notice..................................................................................................................................13
20. Privacy Notice. ....................................................................................................................13
21. AI Chatbot Disclosure .........................................................................................................14
22. Payment Processing. ..........................................................................................................14
23. Dispute Resolution (Including Arbitration Agreement; Class Action Waiver; Jury Trial
Waiver). ....................................................................................................................................15
24. Miscellaneous. ....................................................................................................................20
25. Pennsylvania Use. ..............................................................................................................20
26. Notice for California Users. .................................................................................................20
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27. Electronic Signatures. .........................................................................................................21
28. Questions............................................................................................................................21
1. Introduction; Conditions; Age Requirements.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE. THEY GOVERN
YOUR USE OF THIS SITE. IF YOU DO NOT AGREE TO THE TERMS STATED BELOW, YOU
MAY NOT USE THIS SITE. Your use of this Site constitutes your knowledge, understanding, and
acceptance of the Terms, and your agreement to be bound by the Terms.
You agree that we may provide notices, disclosures, revisions, and amendments to these Terms
by electronic means, including by changing these Terms by posting revisions on the Site. Please
check these Terms periodically for changes. Your continued use of this Site following our posting
of any changes to these Terms means that you accept those changes.
Age Requirements for General Use: Registration and participation on this Site is restricted to
those individuals that are at least the age of majority in their state of residence and are fully able
and competent to enter into the terms, conditions, obligations, affirmations, representations and
warranties herein. By registering or participating in services or functions on this Site, you hereby
represent that you are the age of majority in your state of residence. If you are not of age, then
you may use this Site only if your legal parent or guardian has accepted these Terms on your
behalf and consented to your use.
Age Requirements for Purchases: YOU MUST BE AT LEAST THE AGE OF MAJORITY IN YOUR
STATE OF RESIDENCE AND FULLY ABLE AND COMPETENT TO ENTER INTO THE TERMS,
CONDITIONS, OBLIGATIONS, AFFIRMATIONS, REPRESENTATIONS AND WARRANTIES
HEREIN, IN ORDER TO PURCHASE PRODUCTS ON THIS SITE. BY PLACING AN ORDER,
YOU REPRESENT AND CERTIFY THAT ARE LEGALLY ABLE TO ENTER INTO ANY AND ALL
PURCHASE AGREEMENTS WITH US AND OUR PARTNERS, VENDORS, AGENTS, AND
SERVICE PROVIDERS.
Mobile Application Users. Your use of our mobile app may also be subject to the terms, policies,
and age-verification or parental-consent processes of the app store through which you
downloaded the app. Where required or permitted by law, we may use limited age category or
parental consent information provided by the app store to comply with applicable law.
Children’s Privacy: We are a general audience site and do not direct any of our content specifically
at children under 13 years of age. By using this Site, you affirm that you are at least 13 years of
age. IF YOU ARE UNDER 13 YEARS OF AGE, DO NOT USE THIS SITE. We understand and
respect the sensitive nature of children’s privacy online. If we learn or have reason to suspect that
a Site user is not at least 13 years of age, we will promptly delete any personal information in that
user’s account.
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2. Intellectual Property; Site Content.
When accessing this Site, you agree to obey the law and to respect the intellectual property rights
of others. You agree that you shall be solely responsible for any violations of any relevant laws
and for any infringement of third-party rights caused by any User Content (defined below) that
you provide or transmit to us.
Specifically, the trademarks, trade names, trade dress, logos, domain names, and service marks
(collectively, the "Trademarks") displayed on this Site are the registered and/or unregistered
Trademarks of AEO, or such third party that may own the displayed Trademarks. Nothing
contained on this Site or in these Terms serves to grant to you, by implication or otherwise, any
license or right to use any Trademarks displayed on this Site without the written permission of
AEO or such third party that may own the displayed Trademarks.
The text, Trademarks, logos, images, graphics, photos, video files, application functionality, or
any other digital media, and their arrangement on this Site ("Content") are all subject to patent,
copyright, trademark and other intellectual property protection. Content may not be copied for
commercial use or distribution, nor may Content be modified, processed, or reposted to other
websites. Access to and use of this Site are solely for your purchase/use of AEO products and/or
services for personal use, information, education, entertainment, and communication with AEO.
You may download, copy or print the Content of this Site for your personal, non-commercial use
only. No right, title or interest in any of the Content of this Site is transferred to you as a result of
any downloading, copying, printing or use of this Site. Except as expressly provided herein, you
may not modify, create derivative works, copy, redistribute, publish, transmit, display or in any
way exploit any content or material from this Site without express written permission from us and,
if applicable, the respective copyright owner. You acknowledge that you do not acquire any
ownership rights by using, downloading or printing copyrighted material.
3. User Comments and Other Submissions.
While AEO desires to receive feedback from its customers, please do not send AEO any
unsolicited creative or original concepts, ideas, materials or products, confidential or proprietary
information, or the like ("Submission(s)"). If received, AEO is under no obligation to use or
compensate you for your Submissions. AEO will not respond to you regarding your Submissions,
and your Submissions will not be returned to you and will not be treated as confidential
information.
4. License to User Content.
We may provide you with the opportunity to submit, post, or display content, such as photos,
images, text, materials, information, data, opinions, messages, notes, graphics, designs, social
media posts or other social media assets, or any other content ("User Content", “User Generated
Content”, or “UGC”). You can do this either: (a) by uploading User Content directly to this Site;
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(b) by responding #YESAE or #YESAERIE (or otherwise by responding in any affirmative
manner) to our request for the right to use the User Content you post on Instagram or Twitter; (c)
or by sending us or otherwise permitting us to use User Content through any other means
(collectively, “Submitting”).
By Submitting User Content, you automatically grant to AEO, its affiliates, assigns, licensees, and
its third-party service providers (collectively, the "Licensed Parties") a perpetual, worldwide,
unlimited, irrevocable, transferable, assignable, royalty-free, fully paid-up license to use that User
Content and your image, likeness, username, social media handle, real name, caption, location
or other identifying information in connection with your User Content, in any manner in the
Licensed Parties’ sole discretion, with no obligation to you whatsoever, for any lawful purpose,
including, but not limited to, any commercial advertising/marketing, in any manner or media now
or later developed, offline and online, including, without limitation, the right to display, reproduce,
modify, translate, create derivative works, distribute, assign, commercialize, and sub-license that
User Content to third parties for their lawful uses and purposes. Licensed Parties are not obligated
to feature, post or otherwise use any User Content, or to exercise any rights granted herein, but
may do so at their sole discretion.
By Submitting User Content, you represent and warrant that: (a) you own or control
unencumbered, transferable rights to your User Content; (b) you have permission from all persons
appearing in your User Content to allow you to provide the photo or video image of such persons
as part of your User Content to the License Parties for commercial use; (c) Licensed Parties’ use
of the your User Content will not violate or infringe any law or the rights of any third party; and (d)
that you have reached the legal age of majority in your jurisdiction of residence. If your User
Content shows a child that is under the age of majority in their state of residence, you represent
and warrant that either you are the parent or legal guardian of such child or that you have written
permission from the child's parent or legal guardian to provide the photo or video image as part
of your User Content to the Licensed Parties for commercial use.
By Submitting User Content, you hereby release, discharge and agree to hold Licensed Parties
and any person acting on behalf of Licensed Parties from all actions, claims, damages, liabilities,
costs and expenses arising out of the use by Licensed Parties of the User Content.
By Submitting User Content, you hereby release and discharge Licensed Parties from any and
all obligation to pay you for any use of your User Content and any of the intellectual property and
publicity rights contained therein.
PLEASE NOTE: If you delete your #YESAE, #YESAERIE, or other affirmative approval
post, or otherwise delete your User Content, your agreement to these Terms (including
the rights and license grant to such User Content) will remain in effect.
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5. No Endorsement or Liability for User-Generated or Third-Party Content.
Although third-party content and User Content may be posted on this Site, these postings do not
constitute AEO's endorsement. AEO is not responsible or liable for any claim, including, without
limitation, loss or injury to real, tangible, or intellectual property, violations of personal privacy or
privacy rights, actual, consequential or punitive damages, personal injury, or wrongful death in
connection with third-party content or the User Content.
6. Third-Party Links.
Third-party links on this Site may direct you to third-party websites ("Third-Party Sites") that are
not affiliated with AEO or that may be located in different countries, and those websites and the
products sold on those websites are likely to be subject to the originating country's regulatory or
product safety requirements. These Third-Party Sites and store locations are only for your
convenience and therefore you access them at your own risk. We have not reviewed all of the
Third-Party Sites linked to this Site and are not responsible for the content of or any products or
services offered on such Third-Party Sites, and AEO is therefore not liable for any harm or
damages related to the purchase or use of goods, services, resources, content, or any other
transactions made in connection with any Third-Party Sites ("Third-Party Products").
Complaints, claims, concerns, or questions regarding Third-Party Products should be directed to
the third party. Also, access to participating retailers does not constitute an endorsement by us or
any of our subsidiaries or affiliates of any retailers, or the resources, products, or services offered
by them. We have no responsibility or liability for these Third-Party Site’s independent policies or
actions and are not responsible for the privacy practices or the content of such Third-Party Sites
or retailers. Please review carefully the third party's policies and practices and make sure you
understand them before you engage in any transaction. For avoidance of doubt, if we provide
links to social media platforms, such as Facebook or Twitter, and you choose to visit those
websites through our links, please note that the personal information you post, transmit or
otherwise make available on those websites may be viewed by the general public. We do not
control user-posted content on social media sites and are not responsible for any third-party use
of your personal information that you have posted, transmitted or otherwise made available there.
7. Copyrights; DMCA; Copyright Agent.
You agree that we have the right, but not the obligation, to monitor, edit, disclose, refuse to post,
or remove at any time, for any reason in our sole discretion, any material and content anywhere
on this Site. Notwithstanding this right, we do not and cannot review all materials submitted to this
Site. If notified, we may investigate an allegation that content transmitted to us is in violation of
these Terms and determine whether to have the communication removed. However, we are under
no obligation to remove content and assume no responsibility or liability arising from or relating to
any actions or content transmitted by or between you or any third party within or outside of this
Site, including, but not limited to, any error, defamation, libel, slander, omission, falsehood,
obscenity, pornography, profanity, danger, or inaccuracy contained therein.
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We may, in appropriate circumstances and at our sole discretion, terminate the access of users
who infringe the copyright rights of others.
Pursuant to our rights under the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, we
have designated a copyright agent to receive copyright infringement notices for claims of
infringement related to materials found on this Site. Our copyright agent is:
American Eagle Outfitters, Inc.
Attention: Alexander Walsh
Re: DMCA Complaint
77 Hot Metal Street
Pittsburgh, Pennsylvania, 15203
Email: support@americaneegle.us
Telephone: (412) 432-3300
To be effective, your infringement notification must include the following:
● A physical or electronic signature of a person authorized to act on behalf of the owner of
an exclusive right that is allegedly infringed;
● Identification of the copyrighted work claimed to have been infringed, or, if multiple
copyrighted works at a single online site are covered by a single notification, a
representative list of such works at that site;
● Identification of the material or content that is claimed to be infringing or to be the subject
of infringing activity and that is to be removed or have access disabled, and information
reasonably sufficient to permit us to locate the material;
● Information reasonably sufficient to permit us to contact you, including address, telephone
number and email address where you may be contacted;
● A statement that you have a good faith belief that use of the material in the manner
complained of is not authorized by you, your agent, or the law (e.g. I have a good faith
belief that use of the material in the manner complained of is not authorized by the
copyright owner, its agent, or the law"); and
● A statement that the information in the notification is accurate, and, under penalty of
perjury, that you are authorized to act on behalf of the owner of an exclusive right that is
allegedly infringed (e.g. "The information in this notification is accurate, and under penalty
of perjury, I swear that I am the copyright owner or that I am authorized to act on behalf of
the owner of an exclusive right that is allegedly infringed.").
Upon receipt of the written notification containing the information as outlined above:
● AEO will remove or disable access to the content that is alleged to be infringing;
● AEO will forward the written notification to the alleged infringer; and
● AEO will take reasonable steps to promptly notify the alleged infringer that we have
removed or disabled access to the content.
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8. DMCA Infringement Counter Notification.
Pursuant to the DMCA, after the alleged infringer receives a notice of infringement from AEO, the
alleged infringer will have the opportunity to respond to AEO with a counter notification ("Counter
Notification"). To be effective, a Counter Notification must be a written communication provided
to AEO's designated copyright agent, and must include the following:
● A physical or electronic signature of the subscriber;
● Identification of the material that has been removed or to which access has been disabled
and the location at which the material appeared before it was removed or access disabled;
● A statement that under penalty of perjury that the material was removed by mistake or
misidentification (e.g. "I swear under penalty of perjury that it is my good faith belief that
the material identified above was removed or disabled as a result of mistake or
misidentification of the material to be removed or disabled"); and
● The subscriber's name, address, and telephone number, and a statement that the
subscriber consents to the jurisdiction of the federal district court for the judicial district in
which the subscriber address is located, or if the subscriber's address is outside of the
United States, or any judicial district in which AEO may be found, and that the subscriber
will accept service of process from the person who provided notification or an agent of
such person.
Upon the copyright agent's receipt of a Counter Notification containing the information as outlined
above, the DMCA provides that the removed material will be restored or access re-enabled and
we will comply with this requirement as required by law, provided that the designated agent has
not received notice from the original complaining party that an action has been filed seeking a
court order to restrain the subscriber from engaging in infringing activity relating to the material
on our network.
9. Prohibited Uses.
Solely for Personal Use: You may browse this Site and all associated content solely for your
personal use and enjoyment. This Site or any portion of this Site may not be reproduced,
duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose
without our express written consent.
Accuracy of Information as Condition to Site Access: To access parts of this Site or some of the
resources it offers, you may be asked to provide certain, sometimes personal, information. It is a
condition of your use of this Site that all the information you provide on this Site is correct, current
and complete.
Restricted Transmission: You agree not to use any device, software or routine to interfere with
the proper functioning of this Site. In using this Site, you may not:
● transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar,
pornographic, profane or indecent information of any kind, including images and language;
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● transmit any message that constitutes, or encourages or incites conduct that would
constitute, a criminal offense or gives rise to civil liability;
● transmit or solicit any information, software or other material which violates or infringes
upon the rights of others, including material which is an invasion of privacy or publicity
rights or which is protected by copyright, trademark or other proprietary right, or derivative
works with respect thereto, without first obtaining permission from the owner or right
holder;
● transmit any information, software or other material which contains or delivers a virus or
other harmful component;
● use any software, tool, data, device or other mechanism to navigate or search this Site
other than a generally available browser;
● use any software, tool, data, device or other mechanism to “scrape” or otherwise compile
data on this Site;
● frame or utilize framing techniques to enclose any aspect of this Site, including any
trademark, logo, or other proprietary information (including, but not limited to, images, text,
page layout, or form) without our express written consent; or
● use any metatags or any other "hidden text" utilizing our name or Trademarks without our
express written consent.
Other Restrictions: Additionally, you are prohibited from violating or attempting to violate any
security features of this Site, including, without limitation:
● accessing content or data not intended for you or logging onto a server that you are not
authorized to access;
● attempting to probe, scan, or test the vulnerability of this Site, or any associated system
or network, or to breach security or authentication measures without proper authorization;
● interfering or attempting to interfere with service to any visitor, host, or network, including,
without limitation, by means of submitting a virus to this Site, overloading, "flooding, "
"spamming, " "mail bombing," or "crashing";
● using this Site to send unsolicited communications, including, without limitation,
promotions, or advertisements for products or services;
● forging any TCP/IP packet header or any part of the header information in any email or in
any posting; or
● attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or
attempt to reduce to a human-perceivable form any of the source code used by us in
providing this Site.
Any violation of system or network security may subject you to civil and/or criminal liability.
10. Registration, Accounts and Passwords.
You must treat your username, password, and any other piece of information required as part of
our security procedures as confidential, and you must not disclose the foregoing to any other
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person or entity. You also acknowledge that your account is personal to you and agree not to
provide any other person with access to this Site or portions of it using your user name, password
or other security information. You agree to notify us immediately of any unauthorized access to
or use of your user name or password or any other breach of security, including, but not limited
to, if you lose your user name or password. You agree to be responsible for any use of this Site
or portions of it using your username, password or other security information. You also agree to
ensure that you exit from your account at the end of each session. You should use particular
caution when accessing your account from a public or shared computer so that others are not
able to view or record your password or other personal information. We have the right to disable
any user name or password whether chosen by you or provided by us, at any time if you have
violated any provision of these Terms.
11. Site Updates.
AEO undertakes no obligation to update, amend or clarify information on this Site, including
without limitation, pricing information, except as required by law. No specified update or refresh
date applied on this Site should be taken to indicate that all information on this Site has been
modified or updated. Please remember when reviewing information on this Site that such
information may not represent the complete information available on a subject. In addition,
subsequent events or changes in circumstances may cause existing information on this Site to
become inaccurate or incomplete.
12. Shopping Online; Product and Pricing Information.
In order to shop on this Site, simply select the product you want to purchase, the desired quantity,
and click “ADD TO BAG.” When you’ve completed shopping, click the “CHECKOUT” button and
follow the instructions to checkout and complete your order. Please note that you may change
the contents or edit the quantities of items in your shopping cart until you click “PLACE ORDER”,
after which your order will be processed. After submitting your order, if accepted, a confirmation
page will be displayed and your order number will be provided. You will also receive an email
confirmation shortly after your order has been submitted. If your email confirmation does not arrive
within 48 hours after you have placed your order, please contact us via e-mail for assistance. You
may track your order by using your tracking number included in your shipping confirmation email.
On occasion, information on this Site may contain errors, including, without limitation,
typographical errors, inaccuracies, or omissions related to product availability, special offers,
product promotions, pricing information, product descriptions, or product shipping charges and
transit times. AEO reserves the right to, at any time and without prior notice, correct any errors,
inaccuracies or omissions and to change or update information or cancel orders if any information
on this Site is inaccurate (including after you have submitted your order).
Products offered through this Site are offered subject to availability. While we do our best to
ensure that product and pricing information is current and complete, we are not liable for
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inaccurate information or for any information that has been omitted or is out of date. Prices for
products and services are quoted in US Dollars. We may, from time to time, offer promotions for
shipping and other discounts on purchases. We reserve the right to suspend any such
promotions, update product information, change prices and adjust shipping and handling fees at
any time without notice. Furthermore, we reserve the right to change, limit, refuse, or cancel any
order you place with us in our sole discretion. In the event we make a change to or cancel an
order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number
provided at the time the order was made.
By entering into any transaction through this Site, you warrant and represent that all information
you provide is true and correct (including, without limitation your credit card information and billing
address), that any credit card transactions submitted by you are authorized, and that you are the
legal holder of any credit card or payment account used to enter into any transaction through this
Site. If, in our sole discretion, we determine that (a) your means of payment is not valid, (b) a
transaction is not authorized, (c) your means of payment cannot be processed or verified at the
time of any charge, (d) a charge is disputed for any reason other than failure by us to deliver the
product purchased by you, (e) you have abused or misused promotions or promotion codes, or
(f) you have otherwise used this Site to enter into an improper transaction, we reserve the right to
immediately terminate any pending transactions, suspend your access to this Site, and terminate
all of our obligations hereunder.
By entering into any transaction through this Site, you consent to receiving email communications
from us regarding this transaction, including purchase receipts, notices, or transactional
messages. AEO may send you email reminders about items you left in your cart but did not
purchase in order to complete your transaction. You agree that all agreements, notices,
disclosures, and other email communications that we provide to you electronically satisfy any
legal requirement that such communications be in writing, and that you may retain copies of these
communications for your record keeping purposes. Further, you acknowledge and agree that all
purchase receipts and purchase-related communications will be provided electronically only, and
paper copies of receipts will not be provided.
If you have any questions or concerns when placing an order or if you wish to inquire about a
previously placed order, please email us at support@americaneegle.us using your order number.
Usage of Coupon Codes/Discount Codes: Limited one (1) time use per coupon and/or discount
code per customer. Discounts will be applied at checkout. Online offers have no cash value and
are not redeemable for cash. Not valid on previous purchases or when combined with any
promotional offers.
Customization: For certain items, AEO may provide an opportunity to customize or personalize
a product. If so, please know that the product will be altered based upon your request and is
therefore non-returnable, non-refundable and non-exchangeable. Prior to ordering, please ensure
that you are satisfied with your customized/personalized products. If not, please do not place your
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order; all such orders are final. Additionally, due to product customization and personalization,
the shipping time to receive your products will be increased.
This Site, Content, product information, and any products sold through this Site are intended to
comply with United States state and federal laws and regulations. Some products cannot be
shipped to certain jurisdictions. If you are a non-U.S. based user, be advised that other countries
may have laws, regulatory requirements, and product safety requirements that are different than
those in the United States.
AEO reserves the right, but is not obligated, to limit the sales of its products or services to any
person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
13. Returns & Resale of Product.
Please visit our Return Policy for more information on acceptable returns. Additionally, this Site
sells products to retail consumers only. You shall not use this Site to purchase products for resale or export. AEO reserves the right to immediately bar access to this Site and terminate the
account of any user who violates this provision.
14. Limitations on Liability.
YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE: (A) THAT YOUR USE OF THIS SITE IS
AT YOUR SOLE RISK; (B) THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS
ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY
EQUIPMENT/DEVICE THAT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE;
AND (C) THAT AEO AND OUR LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS,
SHAREHOLDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS (COLLECTIVELY,
“SERVICE PROVIDERS”) WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT,
PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES,
INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL
DISTRESS, OR SIMILAR DAMAGES RELATED TO YOUR USE OF OR INABILITY TO USE
OUR SITE, INCLUDING WITHOUT LIMITATION, FAILURE OF PERFORMANCE, ERROR,
OMISSION, INTERRUPTION, COMPUTER VIRUS, OR NETWORK OR INTERNET FAILURE,
WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF AEO HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE
COLLECTIVE LIABILITY OF AEO AND OUR SERVICE PROVIDERS FOR ANY CLAIMS
RELATED TO THIS SITE, EXCEED FIFTY ($50) DOLLARS. TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW, NOTICE OF ANY CLAIM MUST BE PROVIDED TO AEO
WITHIN ONE YEAR OF ITS ACCRUAL OR IT IS FOREVER WAIVED AND TIME BARRED.
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BECAUSE SOME JURISDICTIONS, SUCH AS THE STATE LAW OF NEW JERSEY, MAY NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, AEO'S AND ITS SERVICE PROVIDERS’ DAMAGES IN SUCH JURISDICTIONS
SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
15. Disclaimer.
THE CONTENT PROVIDED ON THIS SITE IS PROVIDED "AS IS" AND "WITH ALL FAULTS."
AEO MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, AS
TO ITS USE, AVAILABILITY, CONTENT ACCURACY, APPROPRIATENESS OR
PERFORMANCE OF THIS SITE. AS A USER, YOU ASSUME ALL RISKS AND
RESPONSIBILITIES FOR YOUR USE OR NONUSE, AND AEO MAKES NO
REPRESENTATION THAT THE CONTENT APPEARING ON OR DOWNLOADED FROM THIS
SITE IS COMPATIBLE WITH YOUR DEVICE OR FREE FROM ERROR OR VIRUSES. NO AEO
EMPLOYEE, AGENT OR REPRESENTATIVE IS AUTHORIZED TO MODIFY OR AMEND THIS
WARRANTY. TO THE FULLEST EXTENT PERMITTED BY LAW, AEO DISCLAIMS ALL OTHER
WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, WITH RESPECT TO THIS SITE AND ITS CONTENT. SOME JURISDICTIONS,
SUCH AS THE STATE LAW OF NEW JERSEY, DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATION ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
AEO RESERVES THE RIGHT TO ALTER OR REMOVE SITE CONTENT, OR SUSPEND OR
TERMINATE YOUR USE IN ANY WAY, AT ANY TIME, FOR ANY REASON, WITHOUT PRIOR
NOTIFICATION, AND AEO WILL NOT BE LIABLE IN ANY WAY FOR POSSIBLE
CONSEQUENCES OF THAT ACTION.
16. Indemnification.
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS AEO, OUR SUBSIDIARIES
AND AFFILIATES, AND OUR AND THEIR SERVICE PROVIDERS FROM AND AGAINST ALL
CLAIMS (WHETHER OR NOT SUCH CLAIMS ARE MERELY ALLEGED OR OTHERWISE),
LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEYS’
FEES, COSTS, AND EXPENSES RESULTING FROM ANY VIOLATION OF THESE TERMS OR
ANY ACTIVITY RELATED TO YOUR ACCOUNT (INCLUDING NEGLIGENT OR WRONGFUL
CONDUCT) BY YOU OR BY ANY OTHER PERSON ACCESSING THIS SITE USING YOUR
ACCOUNT. WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO ASSUME THE
EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO
INDEMNIFICATION BY YOU, AND YOU SHALL NOT IN ANY EVENT SETTLE OR OTHERWISE
DISPOSE OF ANY MATTER WITHOUT OUR PRIOR WRITTEN CONSENT.
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17. Disabling Your Account.
You may disable your account at any time by contacting us at support@americaneegle.us.
Additionally, we may, in our sole and absolute discretion, disable your account at any time and
for any reason, including, but not limited to, if you breach these Terms. Upon disabling of your
account, we will retain your data in accordance with our Privacy Notice.
Even if your account is disabled and you cease visiting/using the Site, be aware that these Terms,
to the extent any provisions by their nature will survive any expiration or termination of these
Terms, shall survive, including but not limited to, Sections 14, 15, 16, 18, and 22.
18. Governing Law and Venue.
These Terms and use of this Site are governed by the laws of the Commonwealth of
Pennsylvania, without regard to Pennsylvania’s conflict of laws rules (except insofar as the
Federal Arbitration Act and federal arbitration law apply as set forth below). If the arbitration
agreement set forth in Section 22 is ever deemed unenforceable or void, or a dispute between
the parties is not subject to arbitration, you and we irrevocably consent to the exclusive jurisdiction
of the federal and state courts encompassed by New York County, New York and Allegheny
County, Pennsylvania, for purposes of any legal action arising out of or related to the use of the
Site or these Terms, and waive any objections as to personal jurisdiction or as to the laying of
venue in such courts due to: (a) inconvenient forum or (b) any other basis or any right to seek to
transfer or change venue of any such action to another court.
19. Notice.
When you visit this Site or send communications to us, you are communicating with us
electronically. You consent to receive communications from us electronically. We will
communicate with you by e-mail, mobile messaging, or by posting notices on this Site. You agree
that all agreements, notices, disclosures and other communications that we provide to you
electronically satisfy any legal requirement that such communications be in writing.
20. Privacy Notice.
For information on how information is collected, used, or disclosed by AEO in connection with
your use of this Site, please consult our Privacy Notice, which is incorporated into these Terms
by reference.
21. AI Chatbot Disclosure
By interacting with our Artificial Intelligence “AI” Chatbot, you understand and agree that:
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● Information Collection: Your conversations with the AI Chatbot may be collected,
stored, and analyzed by AEO and its third-party service providers to improve the AI
Chatbot's performance, provide customer support, and for other business purposes as
outlined in our Privacy Notice.
● No Legal or Medical Advice: The AI Chatbot is designed to provide general information
and assistance. It cannot provide legal, medical, or professional advice. Always consult
with a qualified professional for specific advice.
● Accuracy of Information: While we strive to provide accurate and up-to-date
information, the AI Chatbot may occasionally provide incomplete or inaccurate
responses. AEO is not liable for any errors or omissions in the information provided by
the AI Chatbot.
● User Content: Any information, questions, or content you provide to the AI Chatbot will
be treated in accordance with our Terms of Use, including the sections on "User
Comments and Other Submissions" and "License to User Content." You grant AEO a
license to use your interactions with the AI Chatbot for purposes consistent with these
Terms.
● No Endorsement: Interactions with the AI Chatbot do not constitute an endorsement by
AEO of any specific products, services, or third-party content.
● Security and Prohibited Uses: You agree not to use the AI Chatbot for any prohibited
uses as outlined in the “Prohibited Uses” section of these Terms, including transmitting
unlawful, threatening, or harmful content, or interfering with the proper functioning of the
service.
● Data Retention: We will retain your AI Chatbot interaction data in accordance with our
Privacy Notice.
Please review these provisions carefully. Your continued use of the AI Chatbot constitutes your
knowledge, understanding, and acceptance of these terms.
22. Payment Processing.
By agreeing to the Terms, you consent that depending on the type of payment method used, the
payment processing services for goods and/or services purchased on this Site are provided by
either AE Direct Co. LLC or by AMERICAN EAGLE NL SERVICES CO. B.V. on behalf of AE
Direct Co. LLC. In the event you choose to pay with credit card and the payment will be processed
via a European Acquirer, these terms are an agreement between you and AMERICAN EAGLE
NL SERVICES CO. B.V. at principal address, Prins Bernhardplein 200, 1097 JB Amsterdam, the
Netherlands.
Should you have any questions concerning the Terms, or if you desire to contact AEO for any
reason, please contact us at support@americaneegle.us.
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23. Dispute Resolution (Including Arbitration Agreement; Class Action Waiver; Jury Trial
Waiver).
Please read this section carefully. It affects your legal rights. It provides for resolution of most
disputes through individual arbitration instead of court trials and class actions. Arbitration is more
informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery
is more limited. Arbitration is final and binding and subject to only very limited review by a court.
This section also contains a jury trial waiver and a waiver of any and all rights to proceed in a
class, collective, consolidated, private attorney general, or representative action in arbitration, or
litigation to the fullest extent permitted by applicable law.
Arbitration Agreement.
● Binding Arbitration. This provision is intended to be interpreted broadly. Any dispute or
claim arising out of or relating to these Terms, your use of this Site, or your relationship
with AEO or any past, present, or future subsidiary, parent or affiliate company or
companies, whether based in contract, tort, statute, fraud, misrepresentation, or any other
legal theory (“Dispute”), will be resolved through binding individual arbitration, except that
either of us may take a Dispute to small claims court so long as it isn’t removed or appealed
to a court of general jurisdiction. Dispute shall include, but not be limited to: (a) any dispute
or claim that arose before the existence of these or any prior Terms (including, but not
limited to, claims relating to advertising); (b) any dispute or claim that is currently the
subject of purported class action litigation in which you are not a member of a certified
class; and (c) any dispute or claim that may arise after termination of these Terms.
Dispute, however, does not include disagreements or claims concerning patents,
copyrights, trademarks, and trade secrets and claims of piracy or unauthorized use of
intellectual property. The arbitrator shall decide all issues except the following (which are
for a court of competent jurisdiction to decide): (a) issues that are reserved for a court in
these Terms; (b) issues that relate to the scope, validity, and enforceability of the
arbitration agreement, class action waiver, or any of the provisions of this Dispute
Resolution section (Section 22); and (c) issues that relate to the arbitrability of any Dispute.
These Terms and this arbitration agreement do not prevent you from bringing a Dispute
to the attention of any government agency. You and we agree that these Terms evidence
a transaction in interstate commerce and that this arbitration agreement will be interpreted
and enforced in accordance with the Federal Arbitration Act and federal arbitration law
(not state arbitration law).
● Mandatory Informal Dispute Resolution Process. You and we agree to work together
in an effort to informally resolve any Dispute between you and us. The party initiating the
Dispute must send the other a written notice of the Dispute that includes all of the following
information: (a) information sufficient to identify any transaction and account at issue; (b)
contact information (including name, address, telephone number, and email address); and
(c) a detailed description of the nature and basis of the Dispute and the relief sought,
including a calculation for it. The notice must be personally signed by the party initiating
the Dispute (and their counsel, if represented). If you have the Dispute with us, you must
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send this notice to us atsupport@americaneegle.us. If we have a Dispute with you, we will send this
notice to the most recent contact information we have for you. For a period of 60 days
from receipt of a completed notice (which can be extended by agreement of the parties),
you and we agree to negotiate in good faith in an effort to informally resolve the Dispute.
The party receiving the notice may request a telephone settlement conference to aid in
the resolution of the Dispute. If such a conference is requested, you and an AEO
representative will personally attend (with counsel, if represented). The conference will be
scheduled for a mutually convenient time, which may be outside of the 60-day period.
Completion of this Mandatory Informal Dispute Resolution Process (“Process”) is a
condition precedent to initiating a claim in arbitration. If the sufficiency of a notice or
compliance with this Process is at issue, such issue may be raised with and decided by a
court of competent jurisdiction at either party’s election, and any arbitration shall be
stayed. The court shall have the authority to enforce this condition precedent to arbitration,
which includes the power to enjoin the filing or prosecution of arbitrations and the
assessment or collection of arbitration fees. Nothing in this paragraph limits the right of a
party to seek damages for non-compliance with this Process in arbitration. All applicable
limitations periods (including statutes of limitations) will be tolled from the date of receipt
of a completed notice through the conclusion of this Process. You or we may commence
arbitration if the Dispute is not resolved through this Process.
● Arbitration Procedures. The arbitration of any Dispute shall be administered by and
conducted in accordance with the rules of the American Arbitration Association (“AAA”),
including the AAA’s Consumer Arbitration Rules (as applicable) (“AAA Rules”), as
modified by this arbitration agreement. The AAA Rules are available online at
www.adr.org. You and we understand and agree that the AAA’s administrative
determination that this arbitration agreement comports with the Consumer Due Process
Protocol is final and that neither a court nor an arbitrator has the authority to revisit it. If
the AAA is unavailable or unwilling to administer the arbitration consistent with this
arbitration agreement, the parties shall agree on an administrator that will do so. If the
parties cannot agree, they shall petition a court of competent jurisdiction to appoint an
administrator that will do so. An arbitration demand must be accompanied by a certification
of compliance with the Process and be personally signed by the party initiating arbitration
(and counsel, if represented). By submitting an arbitration demand, the party and counsel
represent that, as in court, that they are complying with the requirements of Federal Rule
of Civil Procedure 11(b). The arbitrator is authorized to impose any sanctions available
under Federal Rule of Civil Procedure 11 on represented parties and their counsel. You
may choose to have the arbitration conducted by a phone, video, or in-person hearing, or
through written submissions, except any Dispute seeking $20,000 or more or injunctive
relief shall have an in-person or video hearing unless the parties agree otherwise. You
and we reserve the right to request a hearing in any matter from the arbitrator. You and
an AEO representative will personally appear at any hearing (with counsel, if represented).
Any in-person hearing will be held in the county or parish in which you reside or at another
mutually agreed location. An arbitrator may award on an individual basis any relief that
would be available in a court, including injunctive or declaratory relief only in favor of the
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individual party seeking relief and only to the extent necessary to provide relief warranted
by that party’s individual claim. To the fullest extent permitted by applicable law, you and
we agree that each may bring claims against the other only in your or our individual
capacity and not as a plaintiff or class member in any purported class, collective,
consolidated, private attorney general, or representative proceeding. Further, unless both
you and we agree otherwise, an arbitrator may not consolidate more than one person’s
claims and may not otherwise preside over any form of class, collective, consolidated,
private attorney general, or representative proceeding. An arbitrator must follow and
enforce these Terms as a court would. If, after exhaustion of all appeals, any of these
prohibitions on non-individualized injunctive or declaratory relief and class, collective,
consolidated, private attorney general, or representative proceedings are found to be
unenforceable with respect to a particular claim or request for relief (such as a request for
public injunctive relief), then such a claim or request for relief will be decided by a court of
competent jurisdiction, after all other claims and requests for relief are arbitrated. The
arbitrator shall issue a reasoned written decision sufficient to explain essential findings
and conclusions. The arbitrator shall apply the cost-shifting provisions of Federal Rule of
Civil Procedure 68 after entry of an award. Judgment on any arbitration award may be
entered in any court of competent jurisdiction, except an award that has been satisfied
may not be entered. An award shall have no preclusive effect in any other arbitration or
proceeding in which you are not a named party.
● Costs of Arbitration. Payment of arbitration fees will be governed by the AAA Rules and
fee schedule. You and we agree that the parties have a shared interest in reducing the
costs and increasing the efficiencies associated with arbitration. Therefore, you or we may
elect to engage with the AAA regarding arbitration fees, and you and we agree that the
parties (and counsel, if represented) will work together in good faith to ensure that
arbitration remains cost-effective for all parties.
● Additional Procedures for Mass Arbitration. You and we agree that these Additional
Procedures for Mass Arbitration (in addition to the other provisions of this arbitration
agreement) shall apply if you choose to participate in a Mass Arbitration. If 25 or more
similar Disputes (including yours) are asserted against AEO or any past, present, or future
subsidiary, parent or affiliate company or companies by the same or coordinated counsel
or are otherwise coordinated (“Mass Arbitration”), you understand and agree that the
resolution of your Dispute might be delayed and ultimately proceed in court. The parties
agree that as part of these procedures, their counsel shall meet and confer in good faith
in an effort to resolve the Disputes, streamline procedures, address the exchange of
information, modify the number of Disputes to be adjudicated, and conserve the parties’
and the AAA’s resources. If your claim is part of a Mass Arbitration, any applicable
limitations periods (including statutes of limitations) shall be tolled for your Dispute from
the time that your Dispute is first submitted to the AAA until your Dispute is selected to
proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted
out of arbitration pursuant to this provision.
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○ STAGE ONE: If at least 100 Disputes are submitted as part of the Mass Arbitration,
counsel for the claimants and counsel for respondent shall each select 50 Disputes
to be filed and to proceed as cases in individual arbitrations as part of this initial
staged process. The number of Disputes to be selected to proceed in Stage One
can be increased by agreement of counsel for the parties (and if there are fewer
than 100 Disputes, all shall proceed individually in Stage One). Each of the 100 (or
fewer) cases shall be assigned to a different arbitrator and proceed individually. If
a case is withdrawn before the issuance of an arbitration award, another claim
shall be selected to proceed as part of Stage One. The remaining Disputes shall
not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed
or collected in connection with those claims. After this initial set of proceedings,
counsel for the parties shall participate in a global mediation session jointly
selected by counsel in an effort to resolve the remaining Disputes (as informed by
the adjudications of cases in Stage One), and AEO shall pay the mediator’s fee.
○ STAGE TWO: If the remaining Disputes have not been resolved at the conclusion
of Stage One, counsel for the claimants and counsel for respondent shall each
select 100 Disputes per side to be filed and to proceed as cases in individual
arbitrations as part of a second staged process. The number of Disputes to be
selected to proceed as part of this second staged process can be increased by
agreement of counsel for the parties (and if there are fewer than 200 Disputes, all
shall proceed individually in Stage Two). No more than five cases may be assigned
to a single arbitrator to proceed individually. If a case is withdrawn before the
issuance of an arbitration award, another claim shall be selected to proceed as
part of Stage Two. The remaining Disputes shall not be filed or deemed filed in
arbitration nor shall any arbitration fees be assessed or collected in connection
with those claims. After this second set of staged proceedings, the parties shall
engage in a global mediation session of all remaining Disputes jointly selected by
counsel in an effort to resolve the remaining Disputes (as informed by the
adjudications of cases in Stages One and Two), and AEO shall pay the mediator’s
fee.
○ Upon the completion of the mediation set forth in Stage Two, each remaining
Dispute (if any) that is not settled or not withdrawn shall be opted out of arbitration
and may proceed in a court of competent jurisdiction consistent with the remainder
of these Terms. Notwithstanding the foregoing, counsel for the parties may
mutually agree in writing to proceed with the adjudication of some or all of the
remaining Disputes in individual arbitrations consistent with the process set forth
in Stage Two (except Disputes shall be randomly selected and mediation shall be
elective by agreement of counsel) or through another mutually-agreeable process.
A court of competent jurisdiction shall have the authority to enforce the Additional
Procedures for Mass Arbitration, including the power to enjoin the filing or
prosecution of arbitrations and the assessment or collection of arbitration fees.
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○ The Additional Procedures for Mass Arbitration provision and each of its
requirements are essential parts of this arbitration agreement. If, after exhaustion
of all appeals, a court of competent jurisdiction decides that the Additional
Procedures for Mass Arbitration apply to your Dispute and are not enforceable,
then your Dispute shall not proceed in arbitration and shall only proceed in a court
of competent jurisdiction consistent with the remainder of these Terms.
● Future Changes to Arbitration Agreement. If we make any future changes to this
arbitration agreement (other than a change to our contact information), you may reject any
such change by sending your personally signed, written notice to the following address
within 30 days of the change: American Eagle Outfitters, Inc., Attention: Legal Department;
Re: Arbitration Agreement Changes; 77 Hot Metal Street; Pittsburgh, Pennsylvania,
15203; Email: support@americaneegle.us.
Such written notice does not constitute an opt out of arbitration altogether. By rejecting any future
change, you are agreeing that you will arbitrate any Dispute in accordance with this version of the
arbitration agreement.
Class Action Waiver; Jury Trial Waiver.
You and we each agree that any proceeding, whether in arbitration or in court, will be conducted
only on an individual basis and not in a class, collective, consolidated, private attorney general,
or representative action. You and we agree to waive any right to bring or to participate in such an
action in arbitration or in court to the fullest extent permitted by applicable law. Notwithstanding
the foregoing, the parties retain the right to participate in a class-wide settlement.
To the fullest extent permitted by applicable law, you and we waive the right to a jury trial.
24. Miscellaneous.
Our failure to insist upon or enforce strict performance of any provision of these Terms shall not
be construed as a waiver of any provision or right. Neither the course of conduct between the
parties nor trade practice shall act to modify any of these Terms. We may assign our rights and
duties under these Terms to any party at any time without notice to you and without your express
consent. You will not assign any of your rights or delegate any of your obligations under these
Terms without our prior written consent. Any purported assignment or delegation in violation of
this Section 23 is null and void. No assignment or delegation relieves you of any of your
obligations under these Terms. Except as otherwise provided in these Terms, if any provision of
these Terms shall be held unlawful, void, or for any reason unenforceable, then that provision
shall be deemed severable from these Terms and shall not affect the validity and enforceability
of any remaining provisions. These Terms, together with our Privacy Notice, which is expressly
incorporated by reference, constitute the entire agreement between the parties pertaining to the
subject matter hereof and supersedes in their entirety any and all written or oral agreements
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previously existing between the parties with respect to such subject matter. Some people who
endorse our products may receive consideration for their endorsement.
25. Pennsylvania Use.
This Site is controlled and operated by us from our offices in the Commonwealth of Pennsylvania.
We make no representation that any of the materials or the services to which you have been given
access are available or appropriate for use in other locations. Your use of or access to this Site
should not be construed as us purposefully availing ourselves of the benefits or privilege of doing
business in any state or jurisdiction other than Pennsylvania. Those who access or use this Site
from other jurisdictions do so at their own volition and are responsible for compliance with local
law. Some jurisdictions, such as the State of New Jersey, may not allow the exclusion of certain
warranties or the limitation or exclusion of liability for incidental or consequential damages.
Accordingly, in certain jurisdictions, some of the above provisions may not apply to you; all other
provisions of these Terms remain in full force and effect.
26. Notice for California Users.
California consumers can learn more about their additional rights at California Disclosures.
In particular, under California Civil Code Section 1789.3, users of this site from California are
entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the
Division of Consumer Services of the California Department of Consumer Affairs may be
contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by
telephone at (916) 445-1254 or (800) 952-5210. AEO may be contacted via email at
support@americaneegle.us.
27. Electronic Signatures.
You acknowledge and agree that by agreeing to this Terms electronically that you are expressly
agreeing to the terms and conditions set forth herein. You acknowledge and agree that by affixing
your electronic signature that you are submitting a legally binding electronic signature and
entering into a legally binding contract. You acknowledge that your electronic submission
constitutes your agreement and intent to be bound by the terms and conditions of these Terms.
Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including without
limitation the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-
229 (the “E-Sign Act”) or other similar statutes, YOU HEREBY AGREE TO THE USE OF
ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO
ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS
INITIATED OR COMPLETED THROUGH THIS SITE OR SERVICES OFFERED BY AEO.
Further, you hereby waive any rights or requirements under any statutes, regulations, rules,
ordinances or other laws in any jurisdiction which require an original signature or delivery or
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retention of non-electronic records, or to payments or the granting of credits by other than
electronic means.
28. Questions.
If you have any questions or comments regarding these Terms, our Privacy Notice, or this Site,
please feel free to contact us by e-mail at support@americaneegle.us.
Last Updated: June 19, 2026